Damien House
Damien House 2

First Housing Aid & Support Services

Everyone has a fundamental right to a home that is safe, secure and affordable



If you are homeless and need advice, our contact numbers are as follows:

For Families in the Western Trust area, contact Yvonne Doherty on: 07702822037, email: floatingsupportreferrals@first-housing.com  

If you are 55+ years, contact Anne Blee on 07725688194, email: anneblee@first-housing.com 

If you are a young person, contact Dianne Thomas on: 07738206638, email: diannethomas@first-housing.com

For Families in the Enniskillen and surrounding areas, contact  02866342585, email: mariathompson@first-housing.com 

Or alternatively contact Head of Floating Support and Resettlement Services, Lorraine Lambert on: 07793654668, email: lorrainelambert@first-housing.com

If you are in crisis or are sleeping rough in Derry/Londonderry and need advice or assistance, please call 07540100208 or 07540100207

If you need to contact the Northern Ireland Housing Executive (NIHE), the contact number is: 0344 892 0900
This is a Belfast number that can put you through to a NIHE district office for the area that you require


  • Engage

    First Housing offers accommodation with support that enables you to exercise maximum possible choice over how you are supported and how that support is delivered.
  • Advise

    We will ensure that you have appropriate information and advice delivered by competent staff. We will help signpost you to appropriate services that can help you with benefits, health issues, employment, legal issues, and help you build links to your local community. Our staff are very highly skilled and have the values, attitude, motivation and training to help you achieve the outcomes you want for yourself.
  • Support

    Support is available 24/7 by competent well trained staff. Our processes are easy to understand and we will make sure that assessments are explained, simple and proportionate to risk. People who access our services will know what we can deliver and how we will work with them. We will work with you to deliver high quality support that considers your views, needs and opinions. Support will be centred on you as an individual. Our ethos is “Nothing about you without you”
  • House

    We will help you to access quality accommodation with support and to build personal and support networks with other agencies. We will deliver commitments to Equality ensuring that support we deliver is culturally sensitive, relevant to diverse communities across age, gender, religion, race, sexual orientation and disability. We want housing options to take account of your whole life including physical, mental, emotional and spiritual needs.

Our Work

Our work covers a range of issues from temporary supported accommodation, through supported housing for people with mental health issues; from helping through with addiction problems to allowing people to access the private rented sector.

  • Accommodation Services

    Accommodation projects supporting the needs of families and young people.

  • Floating Support Services

    Specialist one-to-one support helping people with all their housing needs.

  • Addiction Services

    First Housing has two specialist accommodation projects for people suffering alcohol addiction who are sleeping rough.
    Damien House caters for 12 men while Ramona House has 8 beds, suitable for men and women. Meals are provided; health professionals visit the projects daily and staff support is tailored to an individuals needs.

    Our Night Support Team work in Derry City getting the vulnerable home safe

    Way to Go, funded by the National Lottery Community Fund, through the 'Impact of Alcohol' Programme compliments our work in this area

    Read more below

‘Developing and delivering services that offer a meaningful response to the needs of homeless people while ensuring a decent home is within the reach of every family and single person with whom we work in Northern Ireland’

Get Involved



02 Aug 2024
£26,000 per annum; 37.5 hours per week (shift basis to include evenings and weekends) Based at 23 Bishop Street, Derry/Londonderry, working within and around the city centre area. About Us You will...


26 Jul 2024
Based in our Damien House Project, Derry/Londonderry £11,200 per annum; 18.75 average hours per week (shift rota basis) About Us You will work for a leading voluntary sector, non-profit making...
There are not currently any volunteering opportunities available. Please check back later.

Give a Donation

Why Donate?

Supporting First Housing with a one-off gift is the best way you can help us to achieve our long-term goals. Your money helps support our work in many different ways.

Click through to the Donations page 


  • Sleep Out for Homelessness, 16 December 2022, Derry

    First Housing would like to thank everyone that helped with the Sleep Out for Homelessness, on 16th December 22, to raise funds for supporting homelessness.

    A special thanks goes to Jackie Little, a concerned member of the public, for organising the event, and to each and everyone that donated to this worthy cause. One hundred percent of all funds raised will be used in support of homelessness services in Northern Ireland.

  • Mayor to launch special 24-Hour Busk to raise funds for homelessness in Derry

    The Mayor of Derry City and Strabane District Council has called for local artists and businesses to get involved with her special 24-Hour Busk to raise worthy funds for her chosen charity.

    Mayor of Derry and Strabane, Cllr Sandra Duffy, has chosen First Housing Aid and Support Services as her dedicated charity for her year in office, and will host a number of fundraising events throughout the year, with the 24-Hour Busk being the largest one to date.