First Housing Aid & Support Services
Everyone has a fundamental right to a home that is safe, secure and affordable
The welfare of our service users and staff is a key priority for First Housing. We recognise that this may be an anxious time for all. Due to the ongoing Covid-19 outbreak, we have decided, in the interests of public safety and for the safety of our staff to prevent all non-essential face to face contact. We are however continuing to provide support to all our services users at this time.
If you are homeless and need advice, our contact numbers are as follows:
For Families in the Western Trust area, contact Yvonne Doherty on: 07702822037, email: firstname.lastname@example.org
If you are 55+ years, contact Anne Blee on 07725688194, email: email@example.com or alternatively contact Yvonne Doherty on: 07702822037, email: firstname.lastname@example.org
If you are a young person, contact Sandra Duffy on: 07800506328, email: email@example.com
For our #WorkItOut Project, contact Emer Mc Daid on 07864951333, email: firstname.lastname@example.org
For Families in the Enniskillen and surrounding areas, contact 02866342585, email: email@example.com
Or alternatively contact Head of Floating Support and Resettlement Services, Lorraine Lambert on: 07793654668, email: firstname.lastname@example.org
If you are in crisis or are sleeping rough in Derry/Londonderry and need advice or assistance, please call 07540100208 or 07540100207
If you need to contact the Northern Ireland Housing Executive (NIHE), the contact number is: 0344 892 0900
This is a Belfast number that can put you through to a NIHE district office for the area that you require
We are continuing to monitor the evolving situation and will provide further updates here. There is updated advice and guidance on the Public Health Agency website on the following link:
Be Safe and Take Care
EngageFirst Housing offers accommodation with support that enables you to exercise maximum possible choice over how you are supported and how that support is delivered.
AdviseWe will ensure that you have appropriate information and advice delivered by competent staff. We will help signpost you to appropriate services that can help you with benefits, health issues, employment, legal issues, and help you build links to your local community. Our staff are very highly skilled and have the values, attitude, motivation and training to help you achieve the outcomes you want for yourself.
SupportSupport is available 24/7 by competent well trained staff. Our processes are easy to understand and we will make sure that assessments are explained, simple and proportionate to risk. People who access our services will know what we can deliver and how we will work with them. We will work with you to deliver high quality support that considers your views, needs and opinions. Support will be centred on you as an individual. Our ethos is “Nothing about you without you”
HouseWe will help you to access quality accommodation with support and to build personal and support networks with other agencies. We will deliver commitments to Equality ensuring that support we deliver is culturally sensitive, relevant to diverse communities across age, gender, religion, race, sexual orientation and disability. We want housing options to take account of your whole life including physical, mental, emotional and spiritual needs.
‘Developing and delivering services that offer a meaningful response to the needs of homeless people while ensuring a decent home is within the reach of every family and single person with whom we work in Northern Ireland’
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Supporting First Housing with a one-off gift is the best way you can help us to achieve our long-term goals. Your money helps support our work in many different ways.